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Serco Marketing Public Relations Specialist - (Remote Opportunity/National Capital Region) in District Of Columbia

Position Description

If you love high profile and challenging programing projects supporting the U.S. Department of Defense - Serco has a great opportunity for you! This Entry-level Marketing Public Relations Specialist will work with a dynamic team in the Acquisition, Program Management & Logistics Business Unit supporting the My Service Benefits (MSB) program. Bring your expertise and collaborative skills to make an impact towards our military defense.

Our team provides marketing and communications support for a government contract that manages three official websites, which contain benefits information, planning calculators, and education and employment resources for Army and Air Force service members and their families.

This position is contingent upon your ability to maintain/transfer an active NACI clearance.

This position is 100% Remote in the National Capital Region.

In this role, you will:

  • Assist in the development of strategic communications and campaign plans

  • Design, write and edit various communications products, such as collaterals, articles, news releases, and original website content

  • Conduct analyses, and assist in tracking and reporting website metrics using various online applications and tools

  • Help design mobile-friendly webpage formats and improve content and page display with a mobile first approach

  • Assist in managing MSB social media accounts, including calendar planning, content curation, online engagement, and approvals monitoring

  • Assist with SEO improvement activities such as writing meta descriptions, title tags, and keywords, and editing open graph tags, across all three websites

  • Monitor military benefits-related media and track changes in law and regulations affecting benefits

  • Be comfortable learning new applications and working with technology

  • Work cross-functionally with multiple MSB teams on various efforts

  • Travel to conduct presentations and briefings to small and large groups of various audiences and stakeholders.

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco

Qualifications

To be successful in this role, you will have:

  • A U.S. citizenship.

  • A NACI submittal with favorable adjudication.

  • A Bachelors degree from an accredited college or university, in Marketing, Communications, Advertising/Public Relations, Journalism, Business, English, or related field.

  • Six (6) months to one (1) year of experience and proficiency in marketing and strategic communications support.

  • To be proficient in Microsoft Office applications as well as design and publishing software and tools.

  • Experience or familiarity with content management systems, web analytics services, online collaboration tools, SEO, and data analysis.

  • Familiarity with social media, scheduling, content curation, engagement, and planning.

  • The ability to multitask, manage competing priorities, and meet project deadlines.

  • An exceptional writing, spelling, grammar, and punctuation skills.

  • Experience presenting to groups, from 10 to 100 people, in-person and in virtual environments.

  • An effective presentation, communication, customer service, critical thinking, interpersonal, and problem-solving skills.

  • To be self-disciplined with respect to remote work, available during core business hours for meetings and reach back, as well as able to work weekends when required.

  • The ability to travel two weekends a month, and occasional holidays. Travel is also required periodically during the week. When travel is required over a weekend or holiday, a flexible work schedule will be followed to allow for work life balance.

  • To demonstrate experience collaborating in a team environment.

  • To be able to travel up to 25%.

Additional desired experience and skills:

  • Current or former Military Spouse or Veteran, with prior experience working with DoD and a thorough knowledge of various aspects of military life and benefits.

  • Experience working on a remote team.

  • Experience or familiarity with Google Analytics, Search Console, and Data Studio, and Canva.

  • Located close to a major airport, to make travel more efficient and accessible.

In compliance with state and local laws regarding pay transparency, the salary range for this role is $49,241.21 to $73,862.33; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Click here to apply now (https://careers-sercous.icims.com/jobs/64258/marketing-public-relations-specialist---%28remote-opportunity-national-capital-region%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834477830)

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ID 64258

Recruiting Location : Location US-DC-

Category Communications/Public Relations

Position Type Full-Time

Security Clearance NACI

Telework Yes - May Consider Full Time Teleworking for this position

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